Built for
How Care Works

A modular, integrated platform engineered around the real workflows of aged care — from floor to boardroom, every connection is purposeful.

iCareNZ CARE OS Resident Care Assessments · Support Plans · Health Passports Real-time clinical documentation Workforce Rostering · Timesheets · Leave · Compliance Automated workforce management Compliance NZS 8134 Audits · Evidence · Reporting Always audit-ready compliance Operations Incidents · Maintenance · Daily Workflows Streamlined operational control Family Care Updates · Photos · Visit Booking Transparent family engagement Reporting Dashboards · Analytics · Custom Reports Data-driven decision making

Everything Connected

Every workflow, every resident interaction, every operational process connected through one platform.

Resident Care
Assessments, support plans, care notes, health passports.
  • Assessments & Screening
  • Care Plan Management
  • Clinical Observations
  • Health Passport
Family Portal
Real-time visibility for families and whanau.
  • Care Updates
  • Photo Sharing
  • Visit Booking
  • Messaging
Workforce
Scheduling, rostering, timesheets, leave management.
  • Smart Rostering
  • Time & Attendance
  • Leave Management
  • Compliance Tracking
Roster & Payroll
Integrated payroll, awards, compliance reporting.
  • Award Interpretation
  • Payroll Export
  • NZ Payroll Compliance
  • Cost Reporting
Operations
Incidents, maintenance, incidents, daily workflows.
  • Incident Management
  • Maintenance Tracking
  • Daily Workflows
  • Asset Management
Compliance
Audits, evidence, regulatory reporting.
  • NZS 8134:2021 Audit
  • Evidence Collection
  • Compliance Reporting
  • Documentation
Reporting
Dashboards, analytics, operational insights.
  • Executive Dashboard
  • Operational Analytics
  • Financial Reporting
  • Custom Reports
Insights
AI-powered analytics, predictions, trends.
  • Health Trend Analysis
  • Predictive Alerts
  • AI Documentation
  • Operational Insights

Explore Every Capability

Built for every team across your organisation.

Resident Care

  • Assessments
  • Support Plans
  • Care Notes
  • Activities
  • Goals
  • Incidents
  • Medication
  • Health Passport
iCareNZ — Resident Care
Assessments
Updated 2h ago
Active
Support Plans
Updated 2h ago
In Progress
Care Notes
Updated 2h ago
Pending
Activities
Updated 2h ago
Pending

Workforce

  • Smart Rostering
  • Time & Attendance
  • Leave Management
  • Compliance Tracking
  • Shift Swaps
  • Onboarding
iCareNZ — Workforce
Smart Rostering
Updated 2h ago
Active
Time & Attendance
Updated 2h ago
In Progress
Leave Management
Updated 2h ago
Pending
Compliance Tracking
Updated 2h ago
Pending

Operations

  • Incident Management
  • Maintenance Tracking
  • Daily Workflows
  • Asset Management
  • Vendor Management
iCareNZ — Operations
Incident Management
Updated 2h ago
Active
Maintenance Tracking
Updated 2h ago
In Progress
Daily Workflows
Updated 2h ago
Pending
Asset Management
Updated 2h ago
Pending

Compliance

  • NZS 8134:2021 Audit
  • Evidence Collection
  • Compliance Reporting
  • Documentation
  • Regulatory Updates
iCareNZ — Compliance
NZS 8134:2021 Audit
Updated 2h ago
Active
Evidence Collection
Updated 2h ago
In Progress
Compliance Reporting
Updated 2h ago
Pending
Documentation
Updated 2h ago
Pending

Reporting

  • Executive Dashboard
  • Operational Analytics
  • Financial Reporting
  • Custom Reports
  • Data Export
iCareNZ — Reporting
Executive Dashboard
Updated 2h ago
Active
Operational Analytics
Updated 2h ago
In Progress
Financial Reporting
Updated 2h ago
Pending
Custom Reports
Updated 2h ago
Pending

Family Portal

  • Care Updates
  • Photo Sharing
  • Visit Booking
  • Messaging
  • Health Reports
iCareNZ — Family Portal
Care Updates
Updated 2h ago
Active
Photo Sharing
Updated 2h ago
In Progress
Visit Booking
Updated 2h ago
Pending
Messaging
Updated 2h ago
Pending

Designed Around Every Role

Different people. Different responsibilities. One connected experience.

Caregiver Dashboard Today
Today's Tasks
8 items pending
Resident Check-ins
3 due now
Shift Notes
2 incomplete

Connected To Your Ecosystem

iCareNZ works alongside the systems your organisation already uses.

iCareNZ
X
Xero
Q
QuickBooks
M
Microsoft 365
G
Google Calendar
P
Payroll Systems
NZ
Government Reporting
{ }
API Platform
Coming Soon

Built For Trust

Compliance, security and audit readiness built into every workflow.

AES-256 Encryption at Rest
TLS 1.3 in Transit
Role-Based Access Control
Continuous Backup & Recovery
Full Audit Logging
NZS 8134:2021 Alignment
Automated Audit Trails
Documentation Evidence Collection
Compliance Dashboard & Reporting
Regulatory Update Integration
NZ-Based Data Centres
ISO 27001 Certified Infrastructure
Physical & Network Security
Data Sovereignty Guaranteed
Disaster Recovery Protocols
Multi-Factor Authentication
Granular Role Permissions
Session Management
IP Whitelisting Available
Real-Time Access Monitoring
Continuous Evidence Collection
Automated Compliance Scoring
Export-Ready Audit Reports
External Auditor Access
Historical Compliance Records

Automation & Intelligence

Reduce administration. Increase visibility.

AI Care Notes
Automated documentation from clinical observations. Less typing, more care.
Automated Documentation
Generate compliance reports, care summaries, and operational documents automatically.
Compliance Detection
Real-time monitoring of compliance status. Immediate alerts on gaps.
Health Trend Monitoring
Track resident health patterns over time. Early intervention when it matters.
Predictive Alerts
AI-powered alerts before issues escalate. Proactive, not reactive.
Operational Insights
Data-driven decisions across your entire organisation. Real-time dashboards.

See iCareNZ In Action

Explore the platform through real workflows and real experiences.

iCareNZ Platform
Step 1
Admission
Assessment completed. Care plan created. Family notified.
Step 2
Daily Care
Medication managed. Activities tracked. Notes recorded.
Step 3
Outcomes
Health monitored. Reports generated. Insights delivered.
MR
Margaret Roberts
Room 12B · admitted 2024-03-15
Health Score
92
Medications
6
Allergies
2
Next Review
In 14 days
94%
Occupancy
98%
Staffing
2
Incidents
3
Alerts
NZS 8134:2021 Compliance 100%
Staff Certification Status 97%
Incident Response Time 4.2 min avg
Documentation Completeness 99%
Caregiver
Task completion & resident check-ins
Nurse
Medication & clinical alerts
Manager
Operations & compliance
Executive
Facility-wide metrics

Every resident.
Every caregiver.
Every facility.
One operating system.

Built for the future of care in Aotearoa.

See iCareNZ in Action

iCareNZ Assistant

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