Enterprise Care Platform · NZ Made

THE CARE
OPERATING SYSTEM

One Platform. Complete Control. Better Care.

One intelligent operating system unifying operations, compliance, workforce, AI, resident care, and family engagement — purpose-built for New Zealand's aged care and disability executives.

SM
TP
JR
AK

40+ facilities across NZ trust iCareNZ

Operations
Workforce
Medication
Analytics
Residents
AI
Compliance
Families

Every Interaction
Builds a Care Story

Every care note, activity, medication, goal update and incident automatically becomes part of one living resident record.

01
Phase 1 · Arrival

A Warm Welcome

From first contact to a fully personalised care plan — every detail captured from Day One.

Admission Day 1 · 09:00 AM
Assessment Day 1 · 11:30 AM
Support Plan Day 2 · 10:15 AM
1–3 of 14
02
Phase 2 · Daily Care

Compassion in Action

Every meal, every activity, every moment of care — documented effortlessly as it happens.

Personal Care 07:30 AM daily
Activities Throughout day
Care Notes Real-time
4–6 of 14
03
Phase 3 · Clinical

Precision & Safety

Medication rounds, goal tracking and incident management — clinical rigor made simple.

Medication eMAR verified
Goals Updated Weekly review
Incident Per protocol
7–9 of 14
04
Phase 4 · Connected

Families & Finance

Transparent communication with families and seamless financial management — all in one place.

Family Update Weekly summary
Ledger Auto-reconciled
10–11 of 14
05
Phase 5 · Living Record

Always Evolving

A living health record that updates in real time — the complete picture, always current.

Health Passport Always live
Health Score Updated daily
Today Real-time
12–14 of 14

The story is still being written.

Live

One Resident.
One Complete Health Story.

Every interaction recorded by your team contributes to a living digital profile that helps deliver safer, smarter and more connected care.

EW

Emily Wilson

Medium Care

Room 204 · Resident since January 2024

0
▲ Stable This Week
Medication Up To Date
Goals On Track
Activities Completed
No Open Incidents
Family Updated
Care Journey 0 Days
Care Notes 0
Activities 0
Medication Records 0
Goals Achieved 0
Family Updates 0
Incidents 2
Resident Ledger Live
Support Plans Active
Clinical Reviews 0
Every shift.
Every caregiver.
Every interaction.
One complete resident story.

From One Resident.
To Your Entire Facility.

Every interaction contributes to a real-time view of your operation.

Staff 0
Medications 0
Activities 0
Care Events 0
0 Residents Active
Incidents 2
Family Updates 0
Health Score 0
Are all residents safe? YES ✓
Are medications up to date? 0%
Are shifts fully staffed? YES ✓
Any unresolved incidents? 2
Payroll ready this week? YES ✓
Average Resident Health Score? 89 ▲ Stable
Are family portals up to date? YES ✓

You don't manage software.
You manage people.

iCareNZ connects every resident, every caregiver and every operation into one living care system.


CAREGIVERS

Less administration.
More care.

Connected scheduling, documentation, medication management and daily workflows reduce administrative burden and give caregivers more time with residents.

Smart Scheduling Care Notes Medication Activities Clock In / Out
RESIDENTS

Better continuity.
Better outcomes.

Every interaction contributes to one complete resident story, enabling personalised and consistent care across every shift.

Personal Care Activities Medication Goals Family Updates Health Passport
LEADERSHIP

Complete visibility.
Confident decisions.

Real-time operational intelligence provides confidence across staffing, compliance, payroll and resident wellbeing.

Facility Pulse Compliance Payroll Staffing Analytics
One connected platform.
Three transformed experiences.
One resident.
One facility.
One organisation.
One operating system.

EVERY ACTION
LEAVES EVIDENCE.

Complete accountability for every resident, every caregiver and every decision.

MEDICATION ADMINISTRATION 09:04 AM Verified
Medication Administration
ResidentEmily Wilson
MedicationParacetamol 500mg
Administered BySarah Mitchell
Time09:04 AM
StatusVerified ✓
CARE NOTE 09:18 AM Recorded
Care Note
Resident comfortable. Mobility improving. Hydration adequate.
Recorded ByJohn Davis
Time09:18 AM
StatusSaved ✓
ACTIVITY LOG 10:25 AM Completed
Morning Exercise
StatusCompleted
Duration35 Minutes
Participants8 Residents
Recorded ByEmily Carter
StatusUpdated ✓
INCIDENT RECORD 02:14 PM Resolved
Minor Slip
No Injury
ReviewManager Review Completed
ActionsCorrective Actions Recorded
StatusIncident Closed
AuditAudit Ready ✓
PAYROLL APPROVAL Friday Approved
Payroll Summary
Shift Hours38
ApprovalManager Approved
ExportPayroll Export Generated
StatusSubmitted
RecordRecorded ✓
HEALTH PASSPORT Updated Live
Resident Snapshot
Health Score91
MedicationComplete
GoalsOn Track
ActivitiesCompleted
Care NotesCurrent
Family UpdatedToday
SnapshotResident Snapshot Refreshed ✓
Every medication.
Every care note.
Every activity.
Every incident.
Every approval.
Permanently recorded.
Confidence built into every action.


ONE DAY
INSIDE ICARENZ.

Thousands of interactions quietly connected across one living care platform.

24 hours.
Thousands of interactions.
One connected platform.
Every resident.
Every caregiver.
Every facility.
Connected through one operating system.

ICARENZ
CARE OS™
Built for the future of care.
Every resident.
Every caregiver.
Every facility.
One operating system.
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