We're excited to introduce the new iCareNZ Analytics Dashboard — a complete reimagining of how care providers across Aotearoa access, understand, and act on their data. This isn't just a fresh coat of paint on an old feature. It's a fundamental rebuild designed around one question: what do you need to know, right now, to run your facility better?
We spoke with managers, clinical leads, and facility owners from across the country to understand what data mattered most. The new dashboard is the result of those conversations.
"Data should tell you a story — not send you on a treasure hunt. The new dashboard puts the insights you need front and centre."
Your key metrics, at a glance
The most immediate change you'll notice is the new home screen. Instead of navigating through multiple menus, your most important metrics are displayed front and centre — updated in real time, with clear visual indicators that make trends easy to spot.
See how many residents are currently in your facility, how many incidents have been reported this week, what your documentation completion rate looks like, and whether there are any overdue training items — all without clicking a single button.
Resident insights, reimagined
Every resident in your care has a story — and the new dashboard helps you see it at a glance. Individual resident profiles now include visual summaries of their care journey: admission details, care plan status, recent documentation, incident history, and family engagement metrics.
For clinical leads, this means faster, more informed decision-making. Changes in behaviour, weight trends, medication adjustments — the dashboard highlights the patterns that need your attention.
Compliance at your fingertips
For facilities preparing for Ngā Paerewa audits, the compliance dashboard is a game changer. It aggregates data from across your entire operation — incident management, training records, medication administration, complaints, and policy acknowledgments — and presents it in a clear, audit-ready format.
Instead of scrambling to compile evidence in the weeks before an audit, you can monitor your compliance posture continuously. The dashboard flags gaps and highlights areas that need attention.
Workforce analytics
Your team is your most valuable asset, and the new dashboard gives you the tools to support them better. Workforce analytics provide visibility into staffing levels, training compliance, timesheet accuracy, and leave patterns — all in one integrated view.
Spot potential staffing gaps before they become problems. Identify team members whose training is approaching expiry. Monitor timesheet submission rates and address inconsistencies early.
"The best insights are the ones that reach you without you having to go looking for them. That's what the new dashboard delivers."
Custom reports, on demand
Every facility is different, and your reporting needs are unique. The new analytics dashboard includes a powerful custom report builder that lets you create, save, and schedule the reports that matter most to your organisation.
Need a weekly incident summary for your board? A monthly medication compliance report for your clinical lead? Build it once, schedule it, and let the dashboard do the rest.
Available now
The new Analytics Dashboard is available now for all iCareNZ customers. If you're already using iCareNZ, you'll find it in your main navigation. If you're not yet on the platform and want to see what data-driven care management could look like for your facility, we'd love to show you.